Definition of Done

Definition of Done is a lens. Nothing in the world changes when you pick it up, but quite a lot becomes visible.

The idea is simple, and like most simple ideas it is easy to nod at and hard to use. The nod is free. The use costs attention, every day, in small change.

In any Indian office there is one person who knows where everything is, whom to call, and how things actually get done. The organisation chart does not show this person. Reality does.

An organisation is only a group of people who have agreed, for now, to pull in roughly the same direction. That is all. A small tool, honestly kept, beats a large one admired.