RAM Model

Think of RAM Model as a school atlas: simplified, slightly wrong, and the reason you found your way at all.

The model's real service is conversation. It gives a group of people the same picture to point at. Half of management is just getting everyone to look at the same wall.

What this concept offers is a pause — one extra beat between what happens and what you do about it. Civilisation, someone said, is measured in that beat.

In any Indian office there is one person who knows where everything is, whom to call, and how things actually get done. The organisation chart does not show this person. Reality does.

An organisation is only a group of people who have agreed, for now, to pull in roughly the same direction. Keep the name. Use the pause it gives you. That is the entire homework.