Seesaw Model

Seesaw Model compresses a messy business into a few moving parts. The compression loses detail and gains sight.

The model's real service is conversation. It gives a group of people the same picture to point at. Half of management is just getting everyone to look at the same wall.

Strip it to the floor and you find an old instruction: look carefully, judge slowly, act decently. The new name exists because the old instruction keeps being forgotten.

Picture the government office at four in the afternoon. The file moves only when someone owns it; until then it is everybody's business, which is to say, nobody's.

An organisation is only a group of people who have agreed, for now, to pull in roughly the same direction. Do not memorise it. Notice it. Noticing is the senior discipline.